Get in touch
Have questions about your order, or talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email.
General
How far in advance to orders need to be placed?
We kindly request that you place your orders at least 2 days in advance.Â
How long is shipping?
We ship overnight, so it's delivered the day you request.Â
When can I pick up my order?
All orders will be ready to pick up between 11am - 3:30pm at either store on the date of your choice. Or if you prefer delivery, we'll arrange to have it delivered between 10am - 3pm. Kindly let us know if you need something outside of this time range.Â
PDQ®s
What is a PDQ®?
We've coined the name PDQ®, commonly known as Pao de Queijo! A PDQ® is a Brazilian Cheese Bread! Naturally gluten free (made with cassava flour!), warm and cheesy. Soft on the inside, slight crunch on the outside. We can't wait for you to Cheese the Day with us!Â
Are all PDQ®s gluten free?
Yes, all of our PDQs are naturally gluten free. We use Cassava Flour!Â
How do you bake frozen PDQ®s?
Great question! We love serving warm, just baked PDQ®s in store for you everyday! But we get that sometimes the craving hits when you can't leave your house.Â
We also know that our PDQ®s make great sandwiches, snacks, or dinner rolls. So it's always good to have a few on hand! Which is why we sell our Frozen Packs.Â
Super easy to bake at home!Â
Regular Size PDQ®s:
Place your PDQ®s on a cookie sheet 1" apart
Bake at 375 for 32-40 minutes or until golden brown!Â
Mini Size PDQs:
Place your PDQ®s on a cookie sheet 1" apart
Bake at 375 for 25 minutes or until golden brown!Â
Cakes
How far in advance do I need to order a cake?
We kindly request that you place your orders at least 2 days in advance.Â
Are your cakes sold in stores everyday?
Yes, we do have 4" and 6" cakes available everyday in both locations. However, they do sell out quickly! If you have your heart set on a specific cake, we recommend you pre-order. We will have it ready for you at the store of your preference for pick up!Â
What are your cake sizes? And, how many people do they serve?
4" Cakes - Serves 2 - 4
6" Cakes - Serves 8-10
8" Cakes - Serves 16 - 20Â
10" Cakes - Serve 24 - 30
Do I need to refrigerate my cake?
Yes, all cakes should be refrigerated but should come to room temperature for up to 2 hours before enjoying!Â
How do I order a theme cake?
We love dressing a cake to a party theme. Please provide us with any figurines and we will work our magic matching the icing and sprinkles!Â
We don't use fondant as it doesn't live up to our standards in quality and taste of ingredients. Please email us at contact@padocabakery.com to set this up.Â
What is a smash cake?
A tiny cake meant to be cherished on your kiddo's first birthday! And, since one-year-olds are pretty much lawless they dig in using their fingers, toes or smashing their face. AKA- the best day of your tiny human's life!Â
Do you make wedding cakes?
Absolutely we do! Email us at Contact@padocabakery.com to place your order!Â